Bercume Associates

 

 

Self-Paced Online Training & Action Planners

 

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CRK:Interactive offers blended learning and training services to businesses and institutions using the DiSC® Classic, participants learn about their interpersonal strengths and limitations and how their behavior affects others.

 

Self-Paced Understanding Behavioral Styles Workshops

 

Behavioral Styles & Leadership Styles

With the use of a scientific learning instrument, the Leadership Profile, natural leadership styles are uncovered and examined. Effective leadership techniques for the current situation are explored and discussed to enhance the leadership skills to fit the situation.

 

Behavioral Styles & Teams

Good teamwork often depends on “getting off on the right foot”. Being able to quickly recognize a person's behavioral style and interact appropriately are critical to this process. Understanding Behavioral Styles for Teams shows you how to recognize different behavior patterns, and develop adaptive skills that increase your ability to communicate successfully with others.

 

Behavioral Styles & Selling Styles

With the use of a scientific learning instrument, the Personal Profile System, participants learn about their interpersonal strengths and limitations and how their behavior affects others. Techniques are taught to recognize and adapt to another person's behavior style and how to best interact with difficult and/or different people to increase sales productivity.

 

Behavioral Styles & Servicing Styles

With the use of a scientific learning instrument, the Personal Profile System, participants learn about their interpersonal strengths and limitations and how their behavior affects others. Techniques are taught to recognize another person's behavior style, and how to adapt and best interact with difficult and/or different people to increase customer satisfaction.

 

Understanding Behavioral Styles for Better Communications
With the use of a scientific learning instrument, the Personal Profile System, participants learn about their interpersonal strengths and limitations and how their behavior affects others. Techniques are taught to recognize another person's behavior style and how to adapt and best interact with difficult and/or different people to enhance interpersonal communications.

 

Understanding Behavioral Styles for Personal Relationships
With the use of a scientific learning instrument, the Personal Profile System, participants learn about their interpersonal strengths and limitations and how their behavior affects others. Techniques are taught to recognize another person's behavior style and how to adapt and best interact with difficult and/or different people to reduce conflict and enhance personal relationships.

 

 

Price:  $89 for Single User Online Access Code per Title

 

 

Reinforcing Understanding Behavioral Styles
This course reinforces insight into your behavioral style as well as your awareness, understanding and appreciation for other behavioral styles. Equally important, you are reminded of techniques for adjusting your behavior to enhance your effectiveness with others.

 

Price:  $42 for Single User Online Access Code for Reinforcing Understanding Behavioral Styles

 

 

 

Online  Action Planners

 

 

Management Action Planner
Become a better manager with this action-oriented planning tool that bridges DiSC® and situational leadership theory. Develop management strategies to meet diverse needs.

Managing Performance Action Planner
Develop effective ways to manage, coach and lead others with DiSC Dimensions of Behavior. Assess strengths and motivation, then plan and implement strategies that encourage productivity. A practical tool for managers and supervisors at all levels.

Customer Service Action Planner

Increase customer satisfaction and service by identifying your customers primary DiSC® Dimensions of Behavior and their preferred approach to communication and problem-solving.

Sales Action Planner
Create successful sales strategies and increase client receptivity and sales results. Quickly identify prospect's 'comfort zone' in the sales process and determine the best ways to open the call, make the presentation, negotiate, close the sale and maintain positive client relationships.

DiSC® Talk! Action Planner
Customer communications is a critical key to success whether the challenge is collections, fundraising, help desk, telemarketing or telephone sales. DiSC® Talk! helps today's telephone professionals communicate more effectively and increase customer satisfaction.

Price:  $100 for set of 10 of the same Action Planner

To Place an order, contact us by calling Toll-Free at 1-888-781-1881 or e-mail us!

CRK:Interactive's courses are now CEU accredited. Get continuing education credits while improving your performance.