Emotional Intelligence (EI) in the Workplace

Enhancing decisions, behavior and performance

“And so there’s a real pay-off. The people who will become the leaders, the people who will become the star performers, are the ones who have the strengths in the key emotional intelligence abilities.”

Daniel Goleman, PhD., Founder, Emotional Intelligence Services

Please join us for a three-hour workshop that will introduce you to Emotional Intelligence in the Workplace. You are welcome to forward this invitation to others you believe would benefit from this workshop. Two Dates & Locations to choose from

Date: Thursday, May 22, 2008
Time: 9:00am – 12:00 noon
Location: New England Coaching
                28 Lord Road
                Marlboro, MA 01752
Directions: Click here

or

Date: Tuesday, June 10, 2008
Time: 9:00am – 12:00 noon
Location: Straumann USA LLC
                60 Minuteman Road
                Andover, MA 01810
Directions: Click here

Put simply, Emotional Intelligence (EI) is a set of seven skills which define how effectively we perceive, express, reason with and manage emotions within ourselves and others. One of the great benefits of EI is that everyone can actively enhance it within themselves with remarkable results.

Enhancing EI can dramatically improve decisions, behavior and performance at work – as our moods, feelings and emotions influence us every day. Since our feelings underpin relationships and other important issues like job satisfaction, engagement and team morale, enhancing EI can produce a big effect on the bottom line.

At the conclusion of this workshop, participants will be able to:

• Gain greater awareness of why emotional intelligence is important in the workplace

• Identify the key behaviors of effective workplace emotional intelligence

• Prepare a Personal Action Plan for enhancing their demonstration of workplace Emotional Intelligence

Workshop Agenda

• Why Emotional Intelligence is Important in the Workplace

• What EI “is” and the Seven Skills of Effective EI

• How to be a Better Communicator at Work using EI

• Strategies for Making a Noticeable Change to How you Demonstrate your EI

Workshop Facilitators:

Debbie Bercume, M.S.M., CEC

Debbie Bercume, Principal of Bercume Associates, is an Executive and Leadership Coach, Trainer, and Facilitator. She brings over 20 years of experience working with professionals to achieve personal and professional fulfillment. . Her specialty is helping leaders create value thru people by developing their teams thus increasing their revenue and profitability. To date, she has helped hundreds of leaders grow their business and their life.

Debbie has a Master’s in Training and Development from Lesley University. She holds certifications from the Institute for Professional Empowerment Coaching (iPEC) as a Corporate and Life Coach, a Master Core Energy Leadership Coach and an iPEC Coach Trainer. She holds a certification in Emotional Intelligence and other leadership programs and assessments. Debbie is past president of the Central Massachusetts American Society for Training and Development and a mentor for the OD Learning Group.

Sherry Dutra, M.B.A, CEC

Sherry Dutra, Principal, Dutra Associates, LLC, is a Leadership and Retirement Coach, Trainer and Facilitator. She is an accomplished professional whose expertise has been garnered from 20 plus years of human resources experience. Sherry has a deep commitment to partnering with individuals and businesses to maximize personal and professional potential. Her focus on truly understanding client outcomes and designing and delivering appropriate solutions have led to tangible and sustainable results that drive organizational success.

Sherry holds an MBA specializing in Human Resources Management from Rivier College and a BA in Human Development from Boston College. She holds certifications from the Institute for Professional Empowerment Coaching (iPEC) as a Corporate and Life Coach, a Master Core Energy Leadership Coach and an iPEC Coach Trainer. Additionally, she is a Certified Retirement Coach through Retirement Options and holds a Project Management Professional certification from the Project Management Institute.