Bercume Associates Team Member:

Lynne Couture, President, LCC & Company

Lynne C. Couture is president of LCC & Company, a consulting and training company. Lynne has 25 years of experience using high-performance management systems and training tools to create, manage, change, and improve organizations. She has worked with large and small organizations in the service, manufacturing, not-for-profit and government sectors. She facilitates meetings and delivers workshops on leadership development, emotional intelligence, project leadership, team effectiveness, ethics in business, change management, and interpersonal skills. Recently she spoke at the Bryant University Women's Summit on "Tapping into Emotional Intelligence in the Workforce".

Lynne's early career at AVON products in New York focused on implementing Total Quality Management (TQM) throughout the organization, including problem solving training and leading project/process improvement teams. Subsequently, as an experienced entrepreneur, she launched three successful organizations. As Executive Director of one of these companies - RACE for Quality of Management - she was responsible for creating the Rhode Quality Award, the state version of the Malcolm Baldrige National Quality Award. All three companies continue as viable businesses today. This combination of entrepreneurial, corporate, and not-for-profit experience lends real-world credibility to Lynne's interaction with participants in her workshops. Her industry experience includes manufacturing, textile manufacturing, nonprofit, education, healthcare, government, publishing, fiber optics, retail, pharmaceutical, and consumer products.

Lynne earned her Bachelor of Art's Degree in International Relations and Business from the American University of Paris, and is a lifelong learner who continues to attend seminars, workshops and certification programs to broaden, deepen, and strengthen the services she provides to client organizations. She is a certified trainer for Achieve Global Skill Modules, an authorized distributor for Inscape Publishing (DiSC family) and an affiliate of Vital Learning Company and certified to deliver Emotional Intelligence seminars. She is also an adjunct facilitator at Bristol Community College, Bunker Hill Community College, Community College of Rhode Island, and Quinsigamond Community College.

For more information contact: Debbie Bercume at 508.842.8917 or deb@bercumeassociates.com.