New Group Coaching Series: Create Value Through People

• Describe the role of a manager in developing others.
• Explain how developing others can benefit everyone: those being developed, the manager, and the overall organization.
• Recognize the challenges faced in developing others.
• Understand the importance of building and maintaining trust
• Identify opportunities to develop the skills and capabilities of others.
• Learn a set of skills for developing others.
• Learn a variety of listening and asking skills that will help others feel confident in their own decisions.
• Conduct focused development conversations that result in professional development and growth.

• Define and describe constructive feedback.
• Identify opportunities to provide constructive feedback in your work environment.
• Recognize the challenges and benefits of providing constructive feedback.
• Evaluate your current level of effectiveness at providing constructive feedback.
• Learn a set of skills for providing constructive feedback to others.
• Follow up with team members and hold them accountable for agreed upon actions,

• Understand the importance of effective delegation as well as the problems associated with the lack of delegating or delegating poorly.
• Communicate both the need for and the "why" of every delegated assignment and task.
• Use delegation as a powerful motivational tool
• Use delegation to improve team members' skills.
• Encourage team member participation and involvement through proper delegating methods.
• Establish a team member's responsibility and authority for a delegated task.
• Regularly monitor progress through feedback and review